🟠 What is the Guest Pass?
It’s a one-time, flat-fee purchase that gives you full access to our private wholesale resort inventory — no contracts, no upsells, and no timeshare pitches.

🟠 What booking platform do you use?
Our Guest Pass connects to a secure private inventory system powered by Arrivia — the same platform used by Marriott Vacation Club, Wyndham, American Airlines, and more. You book directly through their portal — not us.

🟠 Why use Shopify?
Shopify handles our Guest Pass sales securely and reliably. We don’t store payment info, and your card is never on file unless you're part of a Jet Setter or Partner Program plan.

🟠 Why are sales limited?
This is not public inventory. We issue a limited number of passes per month to protect the pricing integrity of our network. Once capacity is hit, sales are paused.

🟠 How long is it valid?
Your Guest Pass is valid for 1 full year from activation. It is non-transferable once issued.

🟠 Any hidden fees?
None. You’ll see full pricing upfront — including taxes. There are no surprise charges or subscriptions, ever.

🟠 What kind of savings should I expect?
Guests regularly save 50–75% compared to Expedia or public sites. We also include a 110% Best Price Guarantee on every listing.

🟠 Can I preview the inventory?
Yes — log in to our live inventory portal before purchase. No credit card needed.

Login: login.vacationclearinghouseandexchange.com
Username: moserthecloser@hotmail.com
Password: guest2025

🟠 What if I can't log in?
Only one guest can be logged in at a time. If the portal’s in use, wait a few minutes or text 865.203.9432 for help.

🟠 When is my access activated?
Activation is manual and typically takes up to 2 hours during business hours. If you order after hours, we activate the next business day.

🟠 Do I get reward credits?
Guest Pass holders don’t earn reward credits. Only Jet Setter members and Partner Program participants do.

🟠 Is this a real company?
Yes — Vacation Clearing House & Exchange is a direct-to-consumer access model built on trust and transparency. We're not a travel agency, not listed on OTAs, and don’t run paid partnerships. But we use the same platform backend trusted by top global brands.

🟠 Why should I trust you?
We don’t hide behind markups, fake savings, or pushy sales scripts. You preview the inventory before buying, pay once, and never get a pressure call. You’re covered by both a 110% Best Price Guarantee and our 100% Satisfaction Guarantee — so there’s zero risk.

🟠 Who is this for?
This is for travelers who want upscale or mid-range resort stays — not cheap motels. Families, couples, retirees, and planners who want full kitchens, bedrooms, and washer/dryer units love it. If you’re taking a 5–10 night trip, this pays for itself 10x over.

🟠 Do you help plan trips?
We don’t book trips or act as a travel agency. You book directly. But we do offer a **one-time walkthrough**, and our backend platform has 24/7 support for inventory or booking help.

🟠 What if I’m not satisfied?
We offer a 100% Satisfaction Guarantee. If you’re not happy within 48 hours of activation, just contact us and we’ll issue a full refund — no questions asked. Once a Guest Pass is assigned, it cannot be transferred, but we stand behind the value and make things right if you’re not thrilled.

Still have questions?
Text us anytime at 865.203.9432 — we’re happy to walk you through it.